CISCO CERTIFIED TECHNICIAN (CCT) - ROUTING & SWITCHING
The Cisco Certified Technician (CCT) - Routing & Switching course equips learners with the foundational knowledge and practical skills required to support, maintain, and troubleshoot Cisco routing and switching infrastructure in enterprise networks. The certification is offered by Cisco Systems and is designed for technicians who provide on-site and remote support for network devices. The course focuses on identifying Cisco routers and switches, performing basic configuration and maintenance tasks, monitoring network connectivity, replacing hardware components, and resolving common network faults. Learners gain hands-on experience supporting live network environments and are prepared for the CCT Routing & Switching certification examination and entry-level network technician roles. Course Objectives By the end of this course, learners will be able to: Understand fundamental networking and routing concepts Identify Cisco routers, switches, and network components Perform basic configuration and verification tasks Monitor network connectivity and device status Troubleshoot common routing and switching issues Replace and maintain network hardware components Follow structured troubleshooting and escalation procedures
Course Curriculum
1
- Overview of computer networks
- Roles and responsibilities of a network technician
- Enterprise network environments
- Basic networking terminology
2
- Cisco router and switch components
- Network interfaces and cabling
- LED indicators and hardware status
- Hardware installation and replacement
3
- OSI and TCP/IP models
- IP addressing basics
- Ethernet standards
- LAN and WAN concepts
4
- Initial device setup
- Interface configuration and verification
- Basic routing concepts
- Configuration backup and restore
5
- Switching operation and MAC addressing
- VLAN concepts
- Basic switch configuration
- Common switching issues
6
- Static routing concepts
- Default gateways
- Basic router operation
- Common routing problems
7
- Network connectivity testing
- Device monitoring and status checks
- Network troubleshooting tools and commands
- Interpreting error messages
8
- Troubleshooting methodology
- Identifying cabling, interface, and configuration issues
- Isolating network faults
- Escalation and documentation
9
- Basic network security concepts
- Securing network devices
- Passwords and access control basics
- Operational best practices
10
- Incident and ticket handling
- Technical documentation standards
- Communication and escalation procedures
- Professional conduct
11
- Hands-on router and switch support labs
- Simulated network fault scenarios
- Review of CCT Routing & Switching exam objectives
- Practice questions and exam strategies
12
- Network support technicians
- IT support and helpdesk professionals
- Field service engineers
- Entry-level network engineers
- Professionals preparing for CCT Routing & Switching certification
13
- Basic computer and networking knowledge
- Familiarity with Ethernet and TCP/IP concepts
- Prior IT support experience is beneficial but not required
14
- Assessment Methods
- Practical configuration and troubleshooting labs
- Quizzes and knowledge checks
- Mock certification exams
- Final assessment aligned with the CCT Routing & Switching certification exam
15
- Instructor-led training
- Hands-on networking laboratory sessions
- Guided troubleshooting demonstrations
16
- This course prepares participants for the Cisco Certified Technician (CCT) - Routing & Switching certification exam
17
- Comprehensive training materials
- Hands-on lab guides
- Practice exam questions
- Certificate of course completion
This course includes
- 17+ Activity Modules
- 40 hours + lessons
- Lifetime access
- Certificate of completion
- Available on desktop and mobile
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