Privacy Policy

ProCert – Data Protection & Privacy Commitment

ProCert (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR).

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you interact with our certification, training, consultancy, and website services.

1. Who We Are

ProCert is a professional services organization providing ISO certification support, management system consultancy, professional training, and audit and compliance services. For the purpose of applicable data protection laws, ProCert acts as a Data Controller.

2. Legal Basis for Processing

  • Contractual necessity – To deliver services requested by you
  • Legal obligation – To comply with regulatory requirements
  • Legitimate interest – For business operations and service improvement
  • Consent – For marketing communications and optional services

3. Personal Data We Collect

Identification Information

Full name, job title, organization name, phone number, email address, business address.

Professional Information

Training history, certification status, and audit participation records.

Technical Information

IP address, browser type, device information, and website usage data.

Financial Information

Billing details and payment records.

4. Purpose of Data Processing

  • Delivering certification, consultancy, and training services
  • Issuing certificates and reports
  • Managing client relationships
  • Processing payments and invoices
  • Complying with regulatory requirements
  • Improving our website and services
  • Marketing (with consent)

We do not sell personal data to third parties.

5. Your Data Protection Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

6. Data Security Measures

ProCert implements appropriate technical and organizational measures including secure servers, encryption, access controls, confidentiality agreements, and regular system monitoring.

Contact Information

Data Protection Officer / Compliance Unit
Procert Academy Limited
Email: training@procert.academy
Address: Subuola Street, Lekki Ajah, Lagos Nigeria.