ITIL MANAGING PROFESSIONAL (MP) TRANSITION
The ITIL Managing Professional (MP) Transition course enables certified ITIL v3 professionals to transition efficiently to ITIL v4 Managing Professional without completing all four MP modules individually. The certification is managed by AXELOS and is designed for practitioners who already possess strong ITIL knowledge and experience. The course bridges ITIL v3 concepts with the ITIL v4 framework, focusing on new and enhanced areas such as the Service Value System (SVS), value streams, guiding principles, Agile, Lean, DevOps integration, and digital transformation. Successful completion of the transition exam awards the ITIL Managing Professional (MP) designation. Course Objectives By the end of this course, learners will be able to: Understand the key differences between ITIL v3 and ITIL v4 Apply the ITIL v4 Service Value System (SVS) holistically Integrate ITIL practices with Agile, Lean, and DevOps Manage services across the full value chain Drive continual improvement using ITIL v4 models Demonstrate readiness for the ITIL MP Transition examination
Course Curriculum
1
- Evolution of ITIL
- Key differences between ITIL v3 and v4
- Limitations addressed by ITIL v4
- ITIL v4 terminology and concepts
2
- Components of the Service Value System
- Governance, opportunity, demand, and value
- Continual improvement within the SVS
- Service relationships and value co-creation
3
- Overview of the seven guiding principles
- Applying principles to decision-making
- Practical application in real organizations
- Cultural and behavioral impact
4
- Service value chain activities
- Designing and managing value streams
- Mapping workflows and eliminating waste
- Measuring value creation
5
- Create, Deliver & Support (CDS) concepts
- Drive Stakeholder Value (DSV) concepts
- High-Velocity IT (HVIT) concepts
- Direct, Plan & Improve (DPI) concepts
- (High-level integration of all four MP modules)
6
- General management practices
- Service management practices
- Technical management practices
- Practice integration across value streams
7
- Agile and Lean integration
- DevOps and continuous delivery
- Automation and digital products
- Supporting cloud and digital services
8
- Continual improvement model
- Measurement and metrics
- Improvement planning and execution
- Embedding a culture of improvement
9
- Review of ITIL MP Transition syllabus
- Exam structure and question styles
- Practice questions and exam techniques
10
- ITIL v3 Experts
- ITIL v3 Intermediate certificate holders
- Senior IT service managers and practitioners
- ITSM consultants and advisors
- Professionals seeking ITIL v4 Managing Professional designation
11
- Candidates must hold one of the following:
- ITIL v3 Expert certification, or
- 17 ITIL v3 credits (or more)
12
- Assessment Method
- Single ITIL Managing Professional Transition examination
- Scenario-based, multiple-choice exam
13
- Instructor-led transition training
- Interactive discussions and case studies
- Scenario-based exercises
14
- Successful candidates are awarded the ITIL Managing Professional (MP) designation under ITIL v4
15
- Comprehensive training materials
- Practice exam questions
- Transition guide
- Certificate of course completion
This course includes
- 15+ Activity Modules
- 40 hours + lessons
- Lifetime access
- Certificate of completion
- Available on desktop and mobile
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