ISO/IEC 17025: INTRODUCTION
The ISO/IEC 17025: Introduction course provides a clear and structured overview of ISO/IEC 17025, the international standard that specifies the general requirements for the competence of testing and calibration laboratories. ISO/IEC 17025 is published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). The standard is applicable to laboratories of all sizes and sectors and is widely used to demonstrate technical competence, reliable results, impartiality, and consistent laboratory operations. This introductory course is designed to build foundational awareness of laboratory quality management, technical requirements, and the structure of ISO/IEC 17025. It is suitable for laboratory personnel, managers, and stakeholders who need to understand how ISO/IEC 17025 supports confidence in laboratory results and international recognition. Course Objectives By the end of this course, participants will be able to: Understand the purpose and scope of ISO/IEC 17025 Explain key laboratory quality and competence concepts Understand the structure and intent of ISO/IEC 17025 requirements Recognize management and technical requirements for laboratories Understand the benefits of accreditation and compliance Identify pathways to ISO/IEC 17025 implementation and accreditation
Course Curriculum
1
- Role of testing and calibration laboratories
- Importance of reliable and valid results
- Quality, competence, and impartiality concepts
- Risks associated with inaccurate laboratory results
2
- Purpose and scope of ISO/IEC 17025
- Applicability to testing and calibration laboratories
- Benefits of implementing ISO/IEC 17025
- Relationship with accreditation bodies
3
- Process-based approach of the standard
- Management system requirements
- Technical requirements
- Outcome-focused and risk-based thinking
4
- Impartiality
- Confidentiality
- Organizational structure and responsibility
5
- Organizational structure
- Personnel competence and authorization
- Facilities and environmental conditions
- Equipment and metrological traceability
6
- Review of requests, tenders, and contracts
- Selection, verification, and validation of methods
- Sampling and handling of test items
- Ensuring validity of results
7
- Management system options (Option A and Option B)
- Documented information and records
- Control of nonconforming work
- Corrective actions and improvement
8
- Difference between certification and accreditation
- Accreditation process overview
- Role of assessors and assessments
- Maintaining accreditation
9
- Common implementation challenges
- Benefits to customers and regulators
- Integration with other management systems
- Preparing for Foundation and Lead-level courses
10
- Instructor-led classroom or virtual training
- Interactive discussions and laboratory examples
- Scenario-based illustrations
11
- Laboratory personnel and technicians
- Laboratory managers and supervisors
- Quality managers and coordinators
- Regulatory and compliance staff
- Organizations considering ISO/IEC 17025 accreditation
- Professionals new to laboratory quality systems
12
- No formal prerequisites
- Basic understanding of laboratory operations is beneficial
13
- Knowledge checks and quizzes
- Participation in discussions
- Optional final assessment
This course includes
- 13+ Activity Modules
- 40 hours + lessons
- Lifetime access
- Certificate of completion
- Available on desktop and mobile
What Our Participants Say
Hear from participants who have experienced our training.
The facilitator’s wealth of experience was both striking and beneficial. He really helped translate concepts to real life.
The practical session where step by step of the lecture is broken down in visual and practice
I enjoyed the interactivity. It was also very direct, pointing out to us the key things to look for in the bidding, tender and proposal administration process, while also ensuri...
The practical session of the class which helped in giving a live run through of the necessary bidding and tender platform
The atmosphere was very pleasant, as it was an interactive and engaging session, which I personally enjoyed.
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