PROFESSIONAL SCRUM WITH USER EXPERIENCE (PSU)
The Professional Scrum with User Experience (PSU) course is a specialized professional program designed to help Scrum Teams integrate User Experience (UX) practices seamlessly into Scrum without compromising empiricism, flow, or delivery. The PSU certification is administered by Scrum.org and focuses on bridging the common gap between product discovery (UX) and product delivery (Scrum). The course emphasizes collaboration between Product Owners, Developers, UX professionals, and Scrum Masters to ensure that usability, desirability, and accessibility are built into the product�not added later. Participants learn how to apply UX techniques iteratively, work with evidence, and align UX outcomes with Product Goals and Sprint Goals, preparing them for the PSU certification assessment.
Course Curriculum
1
- Scrum fundamentals recap
- What UX really means in product development
- Common misconceptions about UX in Agile
- Why UX and Scrum must work together
2
- Transparency, inspection, and adaptation in UX
- Hypotheses, assumptions, and experiments
- Using evidence to reduce product risk
- Outcomes vs outputs
3
- Product Owner, Developers, and UX professionals
- Shared accountability for value and usability
- Avoiding handoffs and silos
- Cross-functional teamwork
4
- UX activities during Sprint Planning
- UX collaboration in the Daily Scrum
- Validating usability in the Sprint Review
- Learning-focused Sprint Retrospectives
5
- Product Backlog and UX discovery
- Refinement with UX insights
- Increment and Definition of Done with usability
- Making UX work transparent
6
- Continuous discovery models
- Balancing discovery and delivery
- Managing uncertainty and learning fast
- Avoiding "dual-track" anti-patterns
7
- User research and interviews
- Personas and journey mapping
- Prototyping and usability testing
- Experimentation and validation
8
- Forecasting UX activities
- Slicing work for iterative learning
- Handling design debt
- Integrating UX feedback
9
- Measuring customer outcomes
- Usability metrics and feedback loops
- Evidence-based management concepts
- Avoiding vanity UX metrics
10
- UX as a separate phase
- Designers working ahead without feedback
- Over-documentation
- Practical remedies
11
- PSU assessment structure
- Scenario-based question practice
- Applying Scrum and UX principles together
- Exam strategies and preparation tips
12
- Instructor-led classroom or virtual training
- Interactive workshops and UX exercises
- Scenario-based discussions
13
- UX and UI designers
- Product Owners and Product Managers
- Scrum Masters and Agile coaches
- Developers working on user-facing products
- Professionals preparing for PSU certification
14
- Understanding of Scrum fundamentals
- Experience working in product development teams is beneficial
- Familiarity with UX concepts is helpful but not mandatory
15
- Scenario-based discussions and exercises
- UX discovery and validation activities
- PSU certification assessment (online, via Scrum.org)
This course includes
- 15+ Activity Modules
- 40 hours + lessons
- Lifetime access
- Certificate of completion
- Available on desktop and mobile
What Our Participants Say
Hear from participants who have experienced our training.
The facilitator’s wealth of experience was both striking and beneficial. He really helped translate concepts to real life.
The practical session where step by step of the lecture is broken down in visual and practice
I enjoyed the interactivity. It was also very direct, pointing out to us the key things to look for in the bidding, tender and proposal administration process, while also ensuri...
The practical session of the class which helped in giving a live run through of the necessary bidding and tender platform
The atmosphere was very pleasant, as it was an interactive and engaging session, which I personally enjoyed.
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